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15 Nov 2023

Freelance Entry-Level Online Marketing

ValueClick – Posted by Job Poster Anywhere

Job Description

Job Description:

Founded in 1998, Commission Junction, a ValueClick company, is based in Santa Barbara, california and has offices around the world. Since our inception, we have taken great pride in being customer service fanatics while establishing ourselves as a global leader in the online advertising channels of affiliate marketing and managed search.

Job Description:
Commission Junction’s Advertiser Account Representative is obsessed with customer satisfaction while delivering contracted account services by answering questions, solving problems, and performing advanced tasks for Commission Junction clients. The Advertiser Account Representative is tasked with maintaining a portfolio of client relationships and continuing to grow and nurture their continued success.

Essential Functions and Responsibilities:
Exercises business discretion and independent judgment regarding business operations and Commission Junction’s customers.
 Delivers advanced and specialized account services to maintain and upsell client relationships
Manages client relationships by answering inbound calls and e-mail incidents, and independently researching and resolving all issues efficiently, with a focus on customer satisfaction
Reviews complex technical issues and determines appropriate action or escalation
Serves as the client’s central point-of-contact for any incidents and coordinates resolution  Possesses a dedicated focus on customer satisfaction

Exemplary verbal and written communication skills
Proven performance in independently researching and resolving complex client questions and concerns
Team player with the ability to execute special assignments and tasks under only general supervision

Required Education and Experience:
Bachelor’s Degree in Business, Marketing, or a related field from an accredited college or university, or 4 years of related business experience

How to Apply

For more information, visit www.valueclickmedia.com

Job Categories: Sales & Marketing. Job Types: Freelance. Job Tags: marketing, online marketing, and sales.

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